The European Commission said on November 24 2011 that it had requested 16 countries, including Bulgaria, to adopt into national law new EU telecom rules.
Apart from Bulgaria, the commission has also sent letters to Belgium, the Czech Republic, Germany, Greece, Spain, France, Italy, Cyprus, Hungary, the Netherlands, Austria, Poland, Portugal, Romania and Slovenia.
The rules give consumers access to new rights concerning fixed telephony, mobile services and internet access, such as the right to switch telecom operators in one day without changing their phone number.
The rules also give customers the right to receive detailed information about how internet service providers use traffic data, and to have higher protection of privacy and personal data online.
The deadline for bringing national legislation in line with EU law expired six months ago.
Brussels' request was in the form of "reasoned opinions." EU member that fail to fully implement the new rules could be referred to the EU's Court of Justice or pay financial penalties.